3rd Party Apps Might Refuse to install due to Ubuntu Pro [Quick Fix]

Last updated: April 11, 2025 — Leave a comment

For old Ubuntu 20.04 and Ubuntu 22.04 with Ubuntu Pro enabled for extended 5 years of Extended Security Maintenance (ESM) updates support, it might sometimes cause 3rd party apps refuse to install and even output unmet dependency issue.

This is because ESM apps have higher package priority 510, while most others are default to 500.

When trying to install an app package using apt command, if the ESM app repository includes a copy of that app package (usually old) or a package that app depends on, then it will try to install the one from ESM rather than newer version from PPA or any other 3rd party repository.

It’s great for security! But what if you really want the ones from 3rd party repositories.

For example, when trying to install GIMP 3.0.x or libheif library from a third-party PPA in Ubuntu 22.04 with Ubuntu Pro enabled, it may output unmet dependencies issue as the screenshot below shows you, as it tries to install the one from ESM.

To workaround the issue, you have few choices:

  • Specify package source in apt command to tell where to install the package from.
  • Set higher priority for the third-party packages.

Option 1: Specify which source to install from in apt command

When installing app package via apt command, you may specify which source to install the package from.

In the case, I was going to install GIMP 3.0.x from PPA, but it’s kept back due to libheif1. Run the command below fixed the issue:

sudo apt install gimp libheif1/jammy

Here libheif1/jammy tells APT to look for the libheif1 package from Ubuntu ‘jammy’ (22.04) release repositories, including standard Ubuntu repositories, PPAs, but NOT ESM.

These repositories have same priority, so the one with higher version number will be installed. And, you may replace jammy with focal for Ubuntu 20.04, or noble for Ubuntu 24.04.

For choice, you may use -t option instead. Which set target release with priority 990, and override the general priority settings in /etc/apt/preferences.

First, run the command below in terminal:

apt policy

Then find out the ‘release’ key or ‘origin’ for the target PPA or software source. For PPA, usually find out and copy the “o=LP-PPA-xxx-xxx” part. In my case, it’s o=LP-PPA-ubuntuhandbook1-gimp-3.

Finally, install the package with example command below:

sudo apt install gimp libheif1 -t "o=LP-PPA-ubuntuhandbook1-gimp-3"

Option 2: Set higher priority for your PPA or package source

Without running the command with -t option every time, and if you want to receive updates using “Software Updater”, you may set a higher priority from the package source.

1. First, also run the command below to find out the release key for your PPA or package source:

apt policy

2. Then, run command to create a custom configuration file under /etc/apt/preferences.d directory and edit it.

sudo nano /etc/apt/preferences.d/myppa

When file opens, paste the 3 lines below

Package: *
Pin: release o=LP-PPA-ubuntuhandbook1-gimp-3
Pin-Priority: 520

Here replace release o=LP-PPA-ubuntuhandbook1-gimp-3 accordingly, then press Ctrl+S to save and Ctrl+X to exit.

3. When done, run sudo apt update to refresh package and finally install the target package as usual.

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I'm a freelance blogger who started using Ubuntu in 2007 and wishes to share my experiences and some useful tips with Ubuntu beginners and lovers. Please comment to let me know if the tutorial is outdated! And, notify me if you find any typo/grammar/language mistakes. English is not my native language. Contact me via [email protected] Buy me a coffee: https://ko-fi.com/ubuntuhandbook1 |

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